AFHTO learned in fall 2021 that only people with a valid Ontario driver’s license could renew their OHIP card online. Most people who could not drive needed to go in-person to a ServiceOntario office. 

This was particularly concerning as many people without a license are not in this position by choice. A disability that prevents some people from driving can make in-person renewal difficult at any time. And in a pandemic, going to crowded ServiceOntario offices exposes people to even further risk. 

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