The North Simcoe Family Health Team (NSFHT) provides education and support services to patients with chronic disease management, disease prevention and health promotion all under one roof. We strive to promote healthy living and prevention of complications by enhancing self-management practices and care. The NSFHT has partnered with the Virtual Family Physician Network to provide access for area residents who do not have a Family Physician or Nurse Practitioner. These appointments occur using telemedicine equipment, a nurse is available to assist the physician during the medical visit through secure and confidential technology. Reporting to the Clinical Director, the Virtual Care Coordinator (RPN) will act as part of the NSFHT by supporting patients, physicians, and staff with medical appointments. Offering a dynamic and supportive working environment, NSFHT is currently seeking a candidate for the following position:

• Virtual Care Coordinator (RPN) – 1.0 FTE , 18 month contract position (March 31, 2025)
• Annual Salary $63,652.00 with HOOPP 

The successful candidate will possess the following qualifications;

• Strong physical assessment skills to provide assistance to the physician during virtual medical visits and supporting patients while they become comfortable with virtual appointments 
• Coordinate and book appointments with patients and physicians
• Support patients during virtual appointments
• Advocate for patients as warranted, and facilitate connections between patients and community supports
• Establishes a therapeutic relationship with patients, their family members/caregivers to build trust and effectively deliver appropriate care in collaboration with the physician
• Maintains clinical records and documents, patient assessment findings, goals, treatment plans and interventions in accordance with the NSFHT policies and procedures and as per guidelines established by the College of Nurses 
• Protects patient confidentiality in accordance with legislation, NSFHT policies and standards established by the College of Nurses
• Other duties as assigned.

Education:

• Registration in good standing with the College of Nurses 
• Familiar with virtual care and technology supporting the process.

Knowledge: 

• 3-5 years of current nursing practice
• Experience with virtual care technology 
• Experience with EMR and Accuro an asset
• Experience in program development, implementation, monitoring and evaluation
• Experience educating and health teaching individuals with diverse backgrounds
• Knowledge of other community resources, treatment centres and organizations
• Good understanding of the roles of other health care professionals and complementary therapies 

Job Description

Reporting to the Clinical Director, the Registered Practical Nurse will act as part of the North Simcoe Family Health Team (NSFHT) to assist and ensure patients receive necessary care virtually using the Ontario Telemedicine Network. 

OB RESPONSIBILITIES

• Provide timely coordinated patient care via telemedicine and facilitate patient appointments with appropriate physician.
• Ability to conduct virtual visits performing examinations using tele-diagnostic equipment with the direction of the physician.
• Maintain clinical competence in caring for clients across a broad spectrum of care in compliance with PHIPA.
• Confident in providing a thorough physical assessment of patients.
• Maintains professional competence and knowledge of current practices by participating in professional development and ongoing research.
• Establishes therapeutic relationships with patient, their family members/caregivers/SDMs.
• Collects, prepares, and submits statistical reports to appropriate persons and meets/exceeds Ministry of Health benchmarks.
• Maintains clinical records and documents patient assessment findings, goals, treatment plans and interventions in accordance with NSFHT policies and procedures and as per guidelines established by the College of Nurses.
• Protects patient confidentiality in accordance with legislation, NSFHT policies and standards established by the College of Nurses.
• Other duties as assigned.

EDUCATION

• RPN Diploma
• Registration in good standing with the College of Nurses of Ontario
• OTN Certification for providing care via telemedicine an asset (or training provided)

KNOWLEDGE/EXPERIENCE

• 3-5 years of current Nursing practice (focus on primary care in a community setting considered and asset)
• Experience in program development, implementation, monitoring and evaluation
• Experience educating and health teaching individuals with diverse backgrounds
• Knowledge of other community resources, treatment centres and organizations
• Good understanding of the roles of other health care professionals and complementary therapies
• OTN and EMR (Accuro) considered an asset.

SKILLS

• Demonstrated strong communication skills in English, both written and verbal
• Solid clinical assessment skills
• Excellent computer, presentation, and educational skills
• Demonstrated ability to organize, prioritize and multitask efficiently
• Strong interpersonal skills to work with diverse client groups with varying levels comprehension and language capability
• Effective listening, observation, and facilitation skills to effectively assess the client and provide appropriate treatment and consultation
• Ability to communicate information effectively through a variety of means including meetings, reports, letters, and presentations
• Ability to deal with demanding interpersonal situations and respond with good judgment and understanding
• Ability to analyze and independently problem solve
• Strong critical thinking skills
• Demonstrated commitment to inter-professional practice
• Valid Ontario driver’s license and use of own vehicle for NSFHT business.