Delivery of Patient Care in Ontario’s FHTs during the First Wave of COVID-19
Abstract
Objective: The objective of this paper was to identify continuations and changes in care delivery methods in primary care teams during the COVID-19 pandemic.
Health Care Navigation Service – Coming Soon
The Ontario government is awarding a contract to create a one-stop, digitally enabled navigation tool with fully bilingual services that will increase access to care and improve equity. This new tool expected to be ready in early 2022, where Ontarians will have a ‘Digital Front Door’ to Ontario’s health care system, offering a place where they can have easier access to health information, advice, initial triage, symptom checking, mental health and addictions supports, home and community care, caregiver supports, information on finding a local doctor or nurse practitioner, and virtual care to become connected to health information and health care services across the province and to receive guidance throughout their health care journey.
Ontario Health has been assigned contract management for the navigation tool and will work closely with the consortium, the ministry, and key stakeholders to design and implement this service. The ministry and Ontario Health will continue to work closely with health care sector partners to harness their expertise and insights on how best to support health care system navigation and address patients and providers’ needs.
Helpful Resources:
• Health Care Navigation Service overview (attached document)
Breaking Free Online – Digital Support Tool for Substance Use Disorder
Ontario Health has launched Breaking Free Online, an online therapy tool for Ontarians 16 and up to support recovery from the use of over 70 substances such as tobacco, alcohol, and drugs, including opioids, and help prevent a relapse. The solution is free for patients and providers and is available 24/7 in both English and French. Primary care providers can refer their patients to Breaking Free Online directly or choose to implement it as a tool to facilitate ongoing treatment.
Getting Started: To implement Breaking Free Online, please email Nicholette Smith at nsmith@breakingfreegroup.com to receive your organization’s service code. You will use this service code to enrol clients, access resources in the operational toolkit, and view real-time data analytics via an online outcomes dashboard.
Helpful Resources:
• Breaking Free: Addressing Substance Use Disorders Through Digital Innovation (attached document)
• Video Overview
• Extensive Peer-Reviewed Research
• Q&A
Virtual Learning Exchange in Virtual Primary Care: Cultural Safety and Indigenous Partnership
Hosted by canadian foundation for healthcare improvement
November 27, 2020
Resources:
- Recording can be found here
- Slides - ENG
- Slides - FR
Virtual Mental Health Tools - Togetherall, BounceBack and Beacon Demonstrations Slides
Resource Includes:
- Virtual Mental Health Tools - Togetherall, BounceBack and Beacon Demonstrations Slides
Preparing for a Phone or Video Appointment
Created by Primary Care Dietitians' Association
Resource Includes:
- Infographic
Essex County NPLC receives COVID-19 grant to improve access to technology and enhanced digital services
The Essex County Nurse Practitioner-Led Clinic (ECNPLC) enhancing digital services to meet community needs.
Essex County NPLC has received grant funding from the Canadian Red Cross, through the COVID-19 Emergency Support for Community Organizations Granting Program, to improve access to technology and enhanced digital services.