Telling our Story: External Presentations on Measurement and Quality Improvement

People across Ontario and North America are keen to learn about the ground-breaking advances AFHTO members are making to meaningfully measure and improve primary care. Presentations are listed by theme below, with brief descriptions.

Presentations on AFHTO members' approach to the Starfield Principles
Presentations on approaching measurement that is meaningful to providers and patients
Presentations on optimizing the use of EMRs for quality improvement
Presentations on moving beyond measurement to improvement
List of upcoming presentations
List of past presentations

Presentations on AFHTO members’ approach to the Starfield Principles:

Presentations on approaching measurement that is meaningful to providers and patients:

Presentations on optimizing the use of EMRs for quality improvement:

Presentations on moving beyond measurement to improvement:

  • Quality Improvement in Dietetics. This presentation introduces several QI tools that are effective in interprofessional primary care settings. It then explores in-depth several real-life examples of QI initiatives. Participants are then invited to practice using the tools to develop QI plans for challenges they are experiencing in their own teams.
  • Learning How to Get Lucky: Enablers of High-Performing TeamsThis presentation describes what D2D is telling us about enablers of high performance in primary care teams. Some of these factors may be out of teams' control (e.g. panel characteristics), others, such as single- vs. multi-site design, EMR management, and governance may be amenable to change.
  • The Care and Feeding of QI Specialists in Ontario: The First Five Years. This poster describes the experience of the first five years of the QIDS program, from the perspective of those coordinating, delivering, and receiving QIDS Specialist support.
  • Using Mobile Technology to Collect Patient-Reported Outcomes for Quality Improvement in Primary Care: There’s an App for That (with C. Steele Gray, J. Nie, J. Gravesande, P. Hans, and C. Cott). This presentation demonstrates how mobile technology can be used to improve care for patients with multiple chronic conditions and complex needs and to gather data which support research and system-level planning. Abstract.
  • Readiness for Patient Engagement in Ontario's Primary Care Teams (with N. Sunderji, V. Tang, A. Ion, and J. Rayner): This poster/presentation describes research into the question of how ready and willing primary care teams are to practice meaningful patient engagement in quality improvement related to mental health care. Abstract.
  • Engaging Ontario’s Primary Care Teams: Learning the secrets of success from those who have achieved it. D2D data reveals that patients of single-site teams had statistically lower per capita health system costs, even when patient complexity is considered, regardless of whether the team is rural or urban. This paper explores how single-site design might be a useful place to start exploring what drives better outcomes in primary care teams.
  • Evidence of the positive impact of co-location on quality and healthcare system costs in Ontario’s primary care teams. This poster describes the finding, observed over 6 iterations of D2D, that single-site teams are associated with lower system costs, and it explores the implications for quality improvement in all team, including multi-site teams.
  • Ontario's primary care teams are moving beyond measurement to improvement This poster described patters of improvement observed over the first five iterations of D2D. "Increasers" began below average in the first iteration but were among the highest overall performers by the most recent iterations. "Decreasers" began among the highest performers but became the worst performance in the most recent iterations. Differences in characteristics between these groups are being examined and will be shared in the poster.

List of upcoming presentations

Topic

Title

Conference

Location

Format

Date

Approaching measurement that is meaningful to providers and patients

Scaling up QI support in Ontario's primary care sector: Co-design a stepped-wedge clinical trial

North American Primary Care Research Group - Practice-Based Research Network

Bethesda, MD

Oral

6/22/2017

Optimizing the use of EMRs for quality improvement

Improving primary care management of depression: buddy up, start where you can, learn and then take the next step together

North American Primary Care Research Group - Practice-Based Research Network

Bethesda, MD

Oral

6/22/2017

Moving Beyond Measurement to Improvement

Ontario's primary care teams are moving beyond measurement to improvement

North American Primary Care Research Group - Practice-Based Research Network

Bethesda, MD

Poster

6/22/2017

Approaching measurement that is meaningful to providers and patients

Primary Care in Ontario: Driving Data to Decisions  (with Paul Faguy of Oakmed FHT)

National Health Leadership Confefrence

Vancouver, BC

Oral

2017-06-12

Optimizing the use of EMRs for quality improvement

Data stewardship and primary & community care transformation partnerships (with Darren Larson of Ontario MD and Gail Dobell of HQO)

e-Health Annual Conference and Trade Show

Toronto, ON

Oral

2017-06-04

Approaching measurement that is meaningful to providers and patients

Measuring Quality According to What Matters to Patients

Trillium Research Day

Toronto, ON

Oral

2017-05-31

Optimizing the use of EMRs for quality improvement

Measuring EMR Data Quality Improves Care as well as Quality and Use of EMR Data

Trillium Research Day

Toronto, ON

Poster

5/31/2017

Optimizing the use of EMRs for quality improvement

Start here, start now: Cross-Sectoral Partnership in Improving Depression Management in Primary Care

Trillium Research Day

Toronto, ON

Oral

31-May-17

Optimizing the use of EMRs for quality improvement

Evidence of improving EMR data quality in primary care teams

Canadian Association for Health Services and Policy Research (CAHSPR) 2017 Conference

Toronto, ON

Poster

2017-05-24

AFHTO Members' Approach to the Starfield Principles

Demonstration of Starfield's observations about relationhip between primary care quality and health system cost at the level of primary care teams in Ontario

Canadian Association for Health Services and Policy Research (CAHSPR) 2017 Conference

Toronto, ON

Oral

2017-05-24

           

Optimizing the use of EMRs for quality improvement 

Putting your EMR to Work for you: how Expert-built Tools can help you Improve Patient Care

OntarioMD: Every Step Conference

Toronto, ON

Oral

9/28/2017

Optimizing the use of EMRs for quality improvement 

Measuring EMR Data Quality Improves Care as well as Quality and use of EMR Data

Health Quality Transformations

Toronto, ON

Poster

10/24/2017

Approaching measurement that is meaningful to providers and patients

Building patient perspectives into the "hard data" of primary care performance measurement

North American Primary Care Research Group

Montreal, QC

Oral

11/17/2017

Moving Beyond Measurement to Improvement

Ontario's primary care teams are moving beyond measurement to improvement

North American Primary Care Research Group

Montreal, QC

Poster

11/17/2017

Approaching measurement that is meaningful to providers and patients

Are we REALLY measuring what matters most to patients? Validating the patient-contentedness of Ontario's composite measure of quality in primary care

North American Primary Care Research Group

Montreal, QC

Poster

11/17/2017

Approaching measurement that is meaningful to providers and patients

A composite measure of Primary Care quality that incorporates patient perspectives is feasible. Now, how reliable is it?

North American Primary Care Research Group

Montreal, QC

Poster

11/17/2017

Approaching measurement that is meaningful to providers and patients

Making Sense of Measures of Success in Primary Care Programs

Institute for Healthcare Improvement

Orlando, FL

Oral

12/10/2017

Approaching measurement that is meaningful to providers and patients

Measuring the Value of Interprofessional Primary Care Teams

Canadian Association of Occupational Therapists (CAOT)

Vancouver, BC

Poster

6/20/2018

Moving Beyond Measurement to Improvement

Evidence of the positive impact of co-location on quality and healthcare system costs in Ontario’s primary care teams

Centre for Health Services and Policy Research (CHSPR) 30th Annual Health Policy Conference

Vancouver, BC

Poster

3/8/2018

Approaching measurement that is meaningful to providers and patients

Centre for Health Services and Policy Research (CHSPR) 30th Annual Health Policy Conference

Vancouver, BC

Oral

3/8/2018

Approaching measurement that is meaningful to providers and patients

Measuring quality in primary care: How do we know what we're doing is  working?

North American Primary Care Research Group, Practice-Based Research Network (NAPCRG PBRN)

Bethesda, MD

Panel

6/25/2018

Approaching measurement that is meaningful to providers and patients

Patient Priorities for Primary Care Performance: Changing Measurement to Reflect the Patient-Provider Partnership

North American Primary Care Research Group, Practice-Based Research Network (NAPCRG PBRN)

Bethesda, MD

Oral

6/25/2018

Moving Beyond Measurement to Improvement

Engaging Ontario's Primary Care Teams: Learning the secrets of success from teams who have achieved it

North American Primary Care Research Group, Practice-Based Research Network (NAPCRG PBRN)

Bethesda, MD

Oral

6/25/2018

Approaching measurement that is meaningful to providers and patients

Changing Primary Care Performance Measurement: Honey, we need to talk.

Trillium Primary Care Research Day

Toronto, ON

Oral

6/6/2018

Approaching measurement that is meaningful to providers and patients

Patient Priorities Regarding Relationships with their Providers Only Marginally Affected by Socioeconomic and Health Status

Trillium Primary Care Research Day

Toronto, ON

Oral

6/6/2018

Moving Beyond Measurement to Improvement

Engaging Ontario's Primary Care Teams: Learning the Secrets of Success from those who have Achieved It

Trillium Primary Care Research Day

Toronto, ON

Oral

6/6/2018

Moving Beyond Measurement to Improvement

Learning How to Get Lucky: Enablers of High-Performing Teams

Trillium Primary Care Research Day

Toronto, ON

Oral

6/6/2018

Moving Beyond Measurement to Improvement

Learning how to get lucky: enablers of high performing primary care teams

North American Primary Care Research Group (NAPCRG) Annual Meeting 2018

Chicago, IL

Oral

11/13/2018

Approaching measurement that is meaningful to providers and patients

Self-assessment of a composite measure of quality of primary care using National Quality Forum evaluation criteria

North American Primary Care Research Group (NAPCRG) Annual Meeting 2018

Chicago, IL

Oral

11/13/2018

Approaching measurement that is meaningful to providers and patients

Patient priorities regarding relationships with their providers only marginally affected by socioeconomic and health status

North American Primary Care Research Group (NAPCRG) Annual Meeting 2018

Chicago, IL

Oral

11/13/2018

Approaching measurement that is meaningful to providers and patients

Changing primary care performance measurement: Honey, we need to talk

North American Primary Care Research Group (NAPCRG) Annual Meeting 2018

Chicago, IL

Oral

11/13/2018

Moving Beyond Measurement to Improvement

Readiness for Patient Engagement in Ontario's Primary Care Teams

North American Primary Care Research Group (NAPCRG) Annual Meeting 2018

Chicago, IL

Oral

11/13/2018

Moving Beyond Measurement to Improvement

Using Mobile Technology to Collect Patient-Reported Outcomes for Quality Improvement in Primary Care: There’s an App for That

North American Primary Care Research Group (NAPCRG) Annual Meeting 2018

Chicago, IL

Oral

11/13/2018

List of past presentations

Topic Title Conference Location Format Date
Approaching measurement that is meaningful to providers and patients Getting started with involving patients in improving quality Trillium Primary Care Research Day Toronto, ON Oral 2016-06-01
Optimizing the use of EMRs for quality improvement Feasibility and impact of using EMR to trigger automated patient experience surveying Trillium Primary Care Research Day Toronto, ON Oral 2016-06-01
Approaching measurement that is meaningful to providers and patients What do interprofessional healthcare providers need and want to get better at what they do? Trillium Primary Care Research Day Toronto, ON Oral 2016-06-01
AFHTO Members' Approach to the Starfield Principles Ontario data support Starfield's theory on primary care quality and cost Trillium Primary Care Research Day Toronto, ON Oral 2016-06-01
Approaching measurement that is meaningful to providers and patients Impact of a ground-up voluntary performance measurement initiative on the use of data for QI in primary care NAPCRG Practice-Based Presearch Network Conference Bethesda, MD Oral 2016-07-11
AFHTO Members' Approach to the Starfield Principles Making composite measures of primary care useful for front-line providers NAPCRG Practice-Based Presearch Network Conference Bethesda, MD Oral 2016-07-11
Approaching measurement that is meaningful to providers and patients Building a Mosaic: Using locally-gathered data to develop a province-wide program planning tool HQO Health Quality Transformation: Quality Matters 2016 Toronto, ON Poster 2016-10-20
Optimizing the use of EMRs for quality improvement Moving the needle on diabetes care HQO Health Quality Transformation: Quality Matters 2016 Toronto, ON Oral 2016-10-20
AFHTO Members' Approach to the Starfield Principles Ontario data support Starfield's theory on primary care quality and cost CCFP Family Medicine Forum Vancouver, BC Oral 2016-11-09
Approaching measurement that is meaningful to providers and patients Developing a more meaningful way to measure performance in primary care: the impact of getting started NAPCRG 2016 Annual Meeting Colorado Springs, CO Poster 2016-11-12
AFHTO Members' Approach to the Starfield Principles Ontario data support Starfield's theory on primary care quality and cost NAPCRG 2016 Annual Meeting Colorado Springs, CO Oral 2016-11-12
Optimizing the use of EMRs for quality improvement Reduce, reuse, recycle: Digging for gold in EMR data OCFP 545th Annual Scientific Assembly Toronto, ON Oral 2016-11-24
AFHTO Members' Approach to the Starfield Principles Demonstration of Starfield's observations about relationship between primary care quality and health system cost at the level of primary care teams in Ontario Centre for Health Services and Policy Research (CHSPR) 2017 Health Policy Conference Vancouver, BC Oral 2017-03-09
Optimizing the use of EMRs for quality improvement Evidence of improving EMR data quality in primary care teams Canadian Association for Health Services and Policy Research (CAHSPR) 2017 Conference Toronto, ON Poster 2017-05-24
AFHTO Members' Approach to the Starfield Principles Demonstration of Starfield's observations about relationhip between primary care quality and health system cost at the level of primary care teams in Ontario Canadian Association for Health Services and Policy Research (CAHSPR) 2017 Conference Toronto, ON Oral 2017-05-24
Optimizing the use of EMRs for quality improvement Start here, start now: Cross-Sectoral Partnership in Improving Depression Management in Primary Care Trillium Primary Care Research Day Toronto, ON Oral 2017-05-31
Approaching measurement that is meaningful to providers and patients Making sense of measures of success in primary care programs. Trillium Primary Care Research Day Toronto, ON Oral 2017-05-31
Approaching measurement that is meaningful to providers and patients Measuring Quality According to What Matters to Patients Trillium Primary Care Research Day Toronto, ON Oral 2017-05-31
Optimizing the use of EMRs for quality improvement Measuring EMR Data Quality Improves Care as well as Quality and Use of EMR Data Trillium Primary Care Research Day Toronto, ON Poster 2017-05-31
optimizing the use of EMRs for quality improvement  Data stewardship and primary & community care transformation partnerships (with Darren Larson of Ontario MD and Gail Dobell of HQO) e-Health Annual Conference and Trade Show Toronto, ON Oral 2017-06-04
Approaching measurement that is meaningful to providers and patients   Primary Care in Ontario: Driving Data to Decisions (with Paul Faguy of Oakmed FHT) National Health Leadership Conference Vancouver, BC Oral 2017-06-12
Moving Beyond Measurement to Improvement  Ontario's primary care teams are moving beyond measurement to improvement  North American Primary Care Research Group - Practice-Based Research Network Bethesda, MD Poster 2017-06-22
Optimizing the use of EMRs for quality improvement  Improving primary care management of depression: buddy up, start where you can, learn and then take the next step together  North American Primary Care Research Group - Practice-Based Research Network Bethesda, MD Oral 2017-06-22
Approaching measurement that is meaningful to providers and patients Scaling up QI support in Ontario's primary care sector: co-design a stepped-wedge clinical trial North American Primary Care Research Group - Practice-Based Research Network Bethesda, MD Oral 2017-06-22
Optimizing the use of EMRs for quality improvement   Putting your EMR to Work for you: how Expert-built Tools can help you Improve Patient Care OntarioMD: Every Step Conference  Toronto, ON Oral 2017-09-28
Optimizing the use of EMRs for quality improvement   Putting your EMR to Work for you: how Expert-built Tools can help you Improve Patient Care OntarioMD: Every Step Conference  Toronto, ON Oral 2017-09-28
Optimizing the use of EMRs for quality improvement  Evidence of improving EMR data quality in primary care teams. Health Quality Transformation Toronto, ON Poster 2017-10-24
Approaching measurement that is meaningful to providers and patients Building patient perspectives into the "hard data" of primary care performance measurement  North American Primary Care Research Group Montreal, QC Oral 2017-11-17
Moving Beyond Measurement to Improvement Ontario's primary care teams are moving beyond measurement to improvement  North American Primary Care Research Group Montreal, QC Poster 2017-11-17
Approaching measurement that is meaningful to providers and patients Are we REALLY measuring what matters most to patients? Validating the patient-contentedness of Ontario's composite measure of primary care quality North American Primary Care Research Group Montreal, QC Poster 2017-11-17
Approaching measurement that is meaningful to providers and patients Measuring Improvement to Improve Measurement: Action research to validate a composite measure of quality North American Primary Care Research Group Montreal, QC Poster 2017-11-17
Approaching measurement that is meaningful to providers and patients Performance Indicators for Interprofessional Primary Care Teams: Measures of Collaboration North American Primary Care Research Group Montreal, QC Poster 2017-11-17
Approaching measurement that is meaningful to providers and patients   Measuring the value of interprofessional primary care teams Canadian Association of Occupational Therapists National Conference Vancouver, BC Poster 2018-06-20
Moving Beyond Measurement to Improvement Evidence of the positive impact of co-location on quality and healthcare system costs in Ontario's primary care teams  Centre for Health Services and Policy Research (CHSPR) 30th Annual Health Policy Conference Vancouver, BC Poster 2018-03-08
Approaching measurement that is meaningful to providers and patients Patient priorities for primary care performance:
Changing measurement to reflect the patient-provider partnership
Centre for Health Services and Policy Research (CHSPR) 30th Annual Health Policy Conference Vancouver, BC Poster 2018-03-08
Approaching measurement that is meaningful to providers and  Changing Primary Care Performance Measurement: Honey, we need to talk. Trillium Primary Care Research Day Toronto, ON Oral 2018-06-06
Approaching measurement that is meaningful to providers and  Factors affecting patient priorities for measurement in primary care Trillium Primary Care Research Day Toronto, ON Oral 2018-06-06
Moving Beyond Measurement to Improvement Engaging Ontario's Primary Care Teams: Learning the Secrets of Success from those who have Achieved It Trillium Primary Care Research Day Toronto, ON Oral 2018-06-06
Moving Beyond Measurement to Improvement Learning How to Get Lucky: Enablers of High-Performing Teams Trillium Primary Care Research Day Toronto, ON Oral 2018-06-06
Approaching measurement that is meaningful to providers and patients Measuring quality in primary care: How do we know what we're doing is  working? North American Primary Care Research Group, Practice-Based Research Network (NAPCRG PBRN) Bethesda, MD Oral 2018-06-25
Approaching measurement that is meaningful to providers and patients Patient Priorities for Primary Care Performance: Changing Measurement to Reflect the Patient-Provider Partnership North American Primary Care Research Group, Practice-Based Research Network (NAPCRG PBRN) Bethesda, MD Oral 2018-06-25
Moving Beyond Measurement to Improvement Engaging Ontario's Primary Care Teams: Learning the secrets of success from teams who have achieved it North American Primary Care Research Group, Practice-Based Research Network (NAPCRG PBRN) Bethesda, MD Oral 2018-06-25
Approaching measurement that is meaningful to providers and patients Changing Primary Care Performance Measurement: Honey, we need to talk. North American Primary Care Research Group Annual Meeting (NAPCRG) Chicago, IL Oral 2018-11-09
Approaching measurement that is meaningful to providers and patients Balancing patient priorities in a measure of primary care quality. North American Primary Care Research Group Annual Meeting (NAPCRG) Chicago, IL Oral 2018-11-09
Approaching measurement that is meaningful to providers and patients Self-assessment of a composite measure of primary care quality. North American Primary Care Research Group Annual Meeting (NAPCRG) Chicago, IL Oral 2018-11-09
Moving Beyond Measurement to Improvement Learning How to Get Lucky: Enablers of High-Performing Teams North American Primary Care Research Group Annual Meeting (NAPCRG) Chicago, IL Oral 2018-11-09