Crystal Holly earned her PhD in clinical psychology from McGill University and completed a postdoctoral fellowship in behavioural medicine at McGill University as well as a postdoctoral fellowship at the University of Ottawa and the Ottawa Hospital focusing on health and clinical psychology. She has conducted research on factors influencing health behaviour change and she has published numerous peer-reviewed articles. She has presented at international conferences on the relationship between psychological factors and physical health as well as promoting physician health-care provider wellness. Crystal has experience as the mental health team coordinator at ESFAM. As a bilingual clinician, her clinical practice and research has focused on health promotion and illness prevention in the primary care setting. In addition, she has played a founding role in re-establishing a mental health provider network for psychologists, social workers and counselors practicing in primary care settings in the Champlain LHIN.