Bathilde initiated a regional dietitian Community of Practice and a staff-led QI platform, improving care and engagement. She also led advocacy efforts for equitable funding, elevating primary care voices at the policy level. 
 
Bathilde fosters collaboration across six Family Health Teams by aligning Quality Improvement goals and outcomes. She collaborates with system partners like public health units to streamline processes such as vaccine reporting, strengthening intersectoral relationships and improving system responsiveness.  
 
Bathilde led the implementation of online appointment booking for physicians, addressing both administrative burden and patient access. She used this initiative to spark broader conversations about extending digital access to interprofessional providers. 
 
The online booking system has improved patient satisfaction and reduced administrative workload. Her data-driven leadership enhances patient experience, optimizes clinic operations, and supports more responsive, team-based care.