D2-b - Introducing medical scribes: role redesign and practical tips

2. Optimising teams’ capacity and creating efficiencies

  • Release date: 
    • This webinar will be available for a limited time after the conference- don't miss it on Wednesday October 25th during the conference!
  • Style: Presentation (information provided to audience, with opportunity for audience to ask question)
  • Focus: Research/Policy (e.g. Presentation of research findings, analysis of policy issues and options)
  • Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.) , Clinical providers, Administrative staff

Learning Objectives

  • Develop strategies on how to introduce/integrate scribing to your practice through role redesign, exploring hybrid roles or creating new roles. 
  • Participants will learn the benefits gained from a scribe, physician, nurse, receptionist and patient perspective.
  • Attendees will learn best practices to optimize scribe, while mitigating risks.  
  • Participants will learn of scribe compensation options and training opportunities. 
  • Attendees will learn the cost-benefits of scribing"

Summary/Abstract

Scribes can be unlicensed, certified, or licensed clinical staff that accompanies a physician in the exam room to provide real-time documentation assistance of the clinical visit.  The literature presents medical scribes as a solution to reduce burnout and increase efficiencies. Medical scribes are responsible for real-time transcription of doctor-patient interactions, recording patient history, initiating forms, facilitating referrals, providing updates and follow-up appointment details. While physicians still review entries for relevancy and accuracy, the overall benefits contribute to improved efficiency, workflow and patient-provider interaction.  Our internal data suggests that access is timelier for those working with a scribe. A cost-benefit analysis has further demonstrated the value of investing in a scribe, either on a full or part-time basis. To further understand the nuances of integrating a scribe, two unique perspectives will be shared with varying degrees of experience and duration.  

Presenters

  • Laura Nichol    Medical scribe    Tilbury District FHT
  • Dr. Mark Tomen    Family Physician Tilbury District FHT    
  • Sara Dalo, Executive Director, Tilbury District Family Health Team
  • Dr. Basunga Limbombe, Physician, Tilbury District FHT
  • Sherry Marchand

Authors

  • Sara Dalo, Executive Director, Tilbury District Family Health Team
  • Sherrie Marchand , medical receptionist & scribe, Tilbury District Family Health Team