South East Toronto FHT's Virtual Ward

Virtual wards are a model pioneered in England. They use the systems, staffing and daily routine of a hospital ward to provide case management to patients in the community but without the walls of the hospital. Patients who are admitted to the SETFHT Virtual Ward receive post-hospital discharge follow-up and interventions by a team of health care professional under the supervision of a physician.

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Primary Care at Athens District Family Health Team

The Athens District Family Health Team (FHT), located within the South East LHIN, serves 3,500 rostered and 300 unrostered patients. In November 2008, the team was experiencing a wait time of 27 days, as measured by the time to the third next available appointment. As a result, the registered nurse had to do telephone triage to fit patients into an already doublebooked schedule or offer telephone advice.

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