Delivery of Patient Care in Ontario’s FHTs during the First Wave of COVID-19

December 06, 2021

The Delivery of Patient Care in Ontario’s Family Health Teams during the First Wave of the COVID-19 Pandemic, HEALTHCARE POLICY, Vol.17 No.2, 2021


Objective: The objective of this paper was to identify continuations and changes in care delivery methods in primary care teams during the COVID-19 pandemic.

Design: The study used a cross-sectional, web-based survey comprising close-ended and open-ended questions.

Setting: The setting comprised family health teams (FHTs) across Ontario, Canada.

Participants: The participants included executive directors of FHTs or designates of their choosing.

Survey: Descriptive statistics were derived from responses to close-ended questions, and responses to open-ended questions were coded using thematic analysis.

Results: With 93 participants, the response rate was 48%. Participants reported the continuation of in-person care, the implementation of virtual care across FHTs and collaboration within these teams and their communities.

Authors- Rachelle Ashcroft, PhD, Catherine Donnelly, PhD, Sandeep Gill, Maya Dancey, Simon Lam, Dr. Allan K. Grill, and Kavita Mehta

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