The Ministry of Health (the “ministry”) is supporting newly arriving refugees and people arriving through other exceptional humanitarian authorizations (e.g., Canada-Ukraine Authorization for Emergency Travel) by providing a toll-free, multi-lingual, Refugee HealthLine where they can connect with health care providers who deliver services funded by the Ontario Health Insurance Plan (OHIP), the Interim Federal Health Program, or through provincial programs such as transitional health care and services, including but not limited to primary care, specialist care, and mental health supports.
To help make these connections, the ministry maintains a registry of health care providers who can provide these services for patients. Transitional care includes initial assessment(s), care, and/or referral(s) to other health services.
All health care providers interested in participating should contact the Refugee HealthLine at 1-866-286-4770 to add their name, contact information, registration type (i.e., individual or clinic), address, service, number of prospective patients they are able to accommodate, length of time they are able to provide transitional care, and language(s) in which the services can be provided.
Health care provider information will be matched with requesting refugees, people arriving through other exceptional humanitarian authorizations, and sponsor/settlement groups through the Refugee HealthLine.
For more information, please refer to the Refugee HealthLine Fact Sheet: Request for Health Care Providers to Provide Transitional Care for Refugees found in English and French
Click here for more information and click here for the French version