Theme 6. Leadership and governance in a changing environment
Presentation Details
- Date: 10/18/2016
- Concurrent Session D
- Time: 9:30am - 10:15am
- Room: Harbour C
- Style: Panel Discussion (in addition to providing information, panelists interact with one another to explore/debate a topic)
- Focus: Balance between both (e.g. Presentation of a best-practice guideline that combines research evidence, policy issues and practical steps for implementation)
- Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.)
Learning Objectives
- The benefits of the mixed governance model
- How our model is structured to deal with conflict of interest
- Enabling structures we have put in place
- How patients are involved
- Issues where we remain challenged
Summary/Abstract
- High board member satisfaction with 100% of board members agree/strongly agree: "The Board participation is a positive experience for me" and "Generally the Board has a good working relationship with the Executive Director and Lead Physician"
- Ability to consistently move through the agenda
- Success to discuss and resolve sensitive issues such as negotiating a FHT FHO Agreement
- High FHO satisfaction with all FHO members regularly attending weekly team meetings and particpating on team projects
- High team satisfaction with 0% turnover of IHPs since 2013
- High patient satisfaction with 92% of patients agree/strongly agree that they would refer a friend or family member to Village FHT and 93% score for HQO Patient Engagement scores
Presenters
- Mr Dev Chopra, Board Member, Village FHT
- Dr David Verrilli, Lead Physician and Board Vice Chair, Village FHT
- Ms Diana Noel, Executive Director, Village FHT