D2 Moving UPP - Improving Access for Unattached Patients

Theme 2. Planning programs for equitable access to care

Presentation Details

  • Date: Thursday, October 26, 2017
  • Concurrent Session D
  • Time: 9:30am-10:15am
  • Room:
  • Style: Presentation (information provided to audience, with opportunity for audience to ask question)
  • Focus: Practical (e.g. Presentation on how to implement programs and/or practices in the team environment)
  • Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.), Clinical providers, Administrative staff, Representatives of stakeholder/partner organizations

Learning Objectives

  1. Understand how to triage patient waiting for a primary care provider
  2. Understand how to develop a program to manage patients with no primary care provider
  3. Understand how to mitigate clinical, organizaitonal and legal risk associated with caring for patient with no provider

Summary/Abstract The Unattached Patient Program (UPP) is intended to provide residents in the greater Owen Sound Area, who do not have a primary care provider with access to a general assessment, screening investigations, and referral as indicated to local specialists and community programs. If available and agreed upon, clients may be referred to a primary care practitioner for enrollment with the OSFHT. The UPP supports early detection and management of asymptomatic disease and risk factors. The emphasis is not to provide comprehensive primary care; rather the emphasis is on assessment, screening, preventive health care interventions (eg: immunization), health education and required follow up and referrals. The available information will inform health care management for both the patient and future providers. Presenters

  • Caroline Rafferty, Executive Director, Owen Sound Family Health Team
  • Betty Barber, Nurse Practitioner, Owen Sound Family Health Team

Authors & Contributors

  • Betty Barber, Nurse Practitioner
  • Caroline Rafferty, Executive Director
  • Kaitlin Low, Registered Nurse