The Medical Centre seeking a Chief Administrative Officer (CAO)

About Us:
The Medical Centre, Peterborough, established in 1943, is a multi-disciplinary health facility located near downtown Peterborough and within walking distance of the local hospital. The Centre supports a 21-practice Family Health Organization, 18 specialist practices, and a wide range of clinical support services. The Centre is owned by and operated on behalf of the Associated Physicians of the facility, providing collaborative and efficient infrastructure to support high-quality care and strong stewardship of resources.

Position Summary:
Reporting to the Physician Directors, the Chief Administrative Officer (CAO) is the senior leader responsible for the effective management and strategic oversight of all administrative, operational, and business functions of the Medical Centre. The CAO supports the physician group by managing clinic operations, leading a multidisciplinary team, overseeing finances, contracts, and facilities, and ensuring regulatory compliance. The CAO also plays a key role in strategic planning, stakeholder engagement, and fostering a culture of continuous improvement.

Key Responsibilities:
• Provide strategic leadership, advice and reporting to the Physician Directors and the Physician Associates relative to their shared ownership and stewardship of Medical Centre resources and assets.
• Lead all administrative operations to support clinical care delivery and corporate business management.
• Oversee human resources, IT systems, payroll, budgeting, and financial controls
• Manage legal, contractual, and regulatory compliance, including privacy and health & safety
• Liaise and negotiate with contractors, vendors, engineers, legal counsel, financial institutions, corporate accountants and other professional advisors
• Support recruitment, onboarding, and retention of clinical support and administrative staff
• Coordinate and manage Centre physician recruitment and new practice onboarding
• Oversee facilities management, capital planning, and infrastructure projects
• Foster strong relationships with external stakeholders, including Ministry of Health, local hospitals, Peterborough Family Health Team and municipal partners

Qualifications:
• Post-secondary education in business, health administration, or related field (Master’s preferred)
• Proven experience in a senior leadership or executive management role
• Demonstrated skills in finance, budgeting, and the use of Excel and other business tools
• Strong knowledge of the Canada Health Act, Ontario labour laws, privacy, OHSA, and accessibility legislation
• Excellent interpersonal, leadership, coaching, and team-building skills
• Experience working in a healthcare, clinical, or regulated environment is an asset
• Ability to work in an active and progressive, multi-stakeholder environment with professionalism and discretion

Ideal Candidate Traits:
• Strategic thinker with operational focus
• Strong communicator and collaborator
• Skilled in time management and decision-making
• Patient, adaptable, and a good listener
• Driven by service excellence and clinician support

Why Join Us?
• Lead a respected and vital healthcare organization
• Collaborate with a dedicated physician group and support team
• Make a meaningful impact on the delivery of medical care and support for clinicians
• Enjoy a competitive compensation package and a supportive work environment

The Medical Centre welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants for their interest. Only those selected for an interview will be contacted.