Receptionist/Secretary (Bilingual) - Timmins Academic Family Health Team (Timmins)

Job Description:

Would you like to work in a busy and collaborative work environment? Do you enjoy working with the public and have a positive attitude dealing with people? Are you able to think on your feet and manage multiple situations simultaneously? Then we would like to speak with you!

The TAFHT has an immediate opening for a; 
Receptionist/Secretary (Bilingual)
Full Time, Permanent
Annual Salary $38,520- $42,519

As a key member of TAFHT, this position will be the first point of contact for patients receiving services from our social worker and dietician and who present to the administration office. The receptionist/secretary will be responsible for a variety of activities related to patient service and care and in accordance with TAFHT policies and procedures. This is an excellent opportunity for a friendly, highly motivated, patient experience oriented individual. This position is full time, working 37.50 hours/week, is located in Timmins, ON and the person must work from the office. 

Primary Responsibilities

• Provide a welcoming and inclusive first point of contact for all patients and visitors 
• Direct patients and visitors in an efficient, professional and pleasant manner
• Answering phones, managing clerical functions and support services 
• Check-in patients, accurately verifying patient demographics are correct, and update EMR as required 
• Assist the social worker, dietician and administrative staff 
• Provide required forms to patients for completion 
• Perform regular administrative duties, including preparing handout materials and packages
• Complete other tasks assigned by the Office Manager and Executive Director 

Education, Qualifications and Skills

• Certificate or diploma in Office Administration or Medical Secretary 
• Experience in a similar position within a healthcare related environment
• Exceptional interpersonal skills, customer service, communications and organizational skills 
• Demonstrated overall professionalism in attitude, demeanor and personal appearance 
• Knowledge of electronic medical records systems (Practice Solutions preferred) 
• Ability to maintain information in confidence 
• Detail oriented and able to manage a fast-paced program
• Excellent interpersonal skills, with proven ability to work well in a team environment 
• Demonstrated ability to work efficiently in a fast-paced, multi-tasking environment
• Excellent communication skills in French (spoken, written, reading and comprehension)
• As a condition of employment, you are required to submit proof of COVID-19 vaccination

• TAFHT offers a competitive benefits package, 
• including health, dental and pension plan (HOOPP).