Quality Improvement Decision Support Practice Lead – AFHTO (Toronto)

AFHTO works with and on behalf of its members as their advocate, network and resource. It is playing a leading role in an exciting and collaborative initiative to advance the impact of data and performance measurement in the provision of accessible and comprehensive primary care.

We are seeking a talented Quality Improvement Decision Support (QIDS) Practice Lead to work in a highly collaborative fashion with QIDS Specialists employed by our members throughout Ontario.

Position Overview:

Reporting to the Provincial Lead for the QIDS Program, the QIDS Practice Lead will be expected to provide valued leadership, mentoring and knowledge sharing to a community of QIDS Specialists employed throughout Ontario by individual family health teams.

QIDS Specialists will be playing an innovative and demanding role supporting multiple family health teams to achieve their quality improvement goals by improving data quality, improving the flow and use of information, providing analytical services and working with teams engaged in clinical process change.  The QIDS Practice Lead will play a crucial role in their professional development and will make a significant contribution to capacity building, data harmonization, indicator alignment and other aspects of the provincial strategy to improve the use of data and performance analytics within and across Ontario’s family health teams.

As the Quality Improvement Decision Support Practice Lead, you can expect to:

  • Work with provincial steering committees, partners and working groups to build Family Health Teams’ decision support capability, develop consensus on priorities and execute on program goals;
  • Design and deliver a highly effective professional development programs for QIDS Specialists using the skills and capabilities of provincial partners;  Ensure that QIDS Specialists have access to appropriate curricula in key competency areas such as EMRs, health analytics, performance improvement and process redesign;
  • Act as a champion and change agent to reinforce the success and capability of local partnerships for decision support, data quality and data sharing;
  • Provide methodological expertise on the use of performance measures for planning and quality improvement;
  • Work collaboratively to build a common indicator framework and identify common performance measurement and data quality needs and opportunities;
  • Provide consultative expertise on data integrity and the analysis of data quality and availability issues;
  • Lend expert assistance to teams designing, testing and deploying  tools and processes for extracting and managing performance data;
  • Create effective working relationships with multiple stakeholders;
  • Ensure that effective project management practices are in place.

Key Qualifications:

  • A master’s degree in a relevant discipline (Health Sciences, Information Management, Epidemiology, Education, Business Administration, Statistics) or equivalent education and experience;
  • Knowledge of primary care and demonstrated interest in the use of data for quality improvement;
  • Demonstrated expertise in data quality and clinical information management best practices;
  • Experience in knowledge management, professional development and/or adult education;
  • Advanced knowledge of indicator design, performance measurement and statistical analysis;Exposure to applied research and the use of multiple data sets;
  • Currency in applicable privacy and confidentiality policies and laws regarding the collection and use of health information is required;
  • Strong applied knowledge of one or more EMR/EHR systems currently in use in Ontario and proficiency in programming languages and reporting writing tools (SQL, SSRS, SSIS, SSAS or Crystal Reports) will be an asset;
  • Sound knowledge of performance improvement techniques and practices used in healthcare settings;
  • Highly effective communication, presentation and interpersonal skills and a proven ability to develop and maintain strong relationships;
  • Demonstrated proficiency in quantitative analysis and report writing;
  • Ability to handle a variety of concurrent assignments and to work independently;
  • Valid Ontario driver's license and willingness to travel occasionally.


Interested candidates are invited to e-mail a resume and cover letter outlining their interest to hr@afhto.ca.  Please indicate “QIDS Practice Lead” in the subject line.

This competition will remain open until the position is filled. Candidates selected for initial interviews will be contacted beginning early September, 2013.

AFHTO thanks all applicants for their interest, however only those under consideration will be contacted.