Program Director/Executive Director - St. Michael's Hospital Academic FHT (Toronto)

PROGRAM DIRECTOR/EXECUTIVE DIRECTOR, FAMILY HEALTH TEAM The Program Director of the Family Health Team is directly accountable to the Executive Vice President, Clinical Programs and Chief Medical Officer. They will work with clinical leaders, physician leaders, and administrators to effectively and efficiently direct the operations of the FHT and all its respective sites. The Program Director is a visionary leader who looks for innovative ways to deliver responsive, patient- centred services to our local community. Using a social determinants of health lens, the Program Director is responsible for understanding the local and provincial healthcare landscape to help inform decision making. They ensure the overall management and operations of the FHT in accordance with the St. Michael’s Hospital vision, mission, and strategic goals. The Program Director provides strong leadership for the interdisciplinary healthcare team including approximately 8-10 direct reports. The successful candidate will also ensure quality patient care, continuous program development, quality improvement and the implementation of strategic and operational planning; human resource planning; health science education, and clinical resource management. In collaboration with the DFCM Executive and Management Team, the Program Director will ensure alignment of the FHT with St. Michael’s Hospital’s strategic directions and the suite of programs within Inner City Health. The Program Director must have highly developed political and interpersonal skills as well as the ability to build consensus amongst numerous players and inspire others while managing diverse relationships. An astute ability to see “the big picture” and significant competence with engaging community partners is required. The Program Director is accountable for creating a strong team culture and it will be essential that they ensure continuity and standardization of policies, processes and procedures across all 6 sites. They must have a sound understanding of the complexities of IT integration across the hospital and healthcare system. The Program Director facilitates and supports effective communication and sharing between the Clinical Leader Managers and the DFCM leadership team. They work closely with the FHT Board Chair and the DFCM Management Team to implement FHT services and are responsible for planning and coordinating resources for sustainability. The Program Director is the main contact for the MOHLTC related to FHT activities. It is critical the Program Director have a strong understanding of primary care and population health and have the skills to lead the team to develop programs to meet patient and community needs. Experience with project management and program evaluation will be critical. Significant competence and comfort with coaching, mentoring and advising direct reports will be essential. Strong data management skills and knowledge and experience managing a large budget is required. MAJOR RESPONSIBILITIES: 
  • Promotes a culture of discovery and innovation in all clinical and non clinical activities of the FHT.
  • Collaborates effectively with other Program Directors and hospital leadership to ensure efficient coordination of services and optimum use of resources in meeting corporate priorities.
  • Implements processes and develops systems to ensure an effective and efficient program management infrastructure.
  • Exhibits a superior knowledge base regarding community resources, community collaboration and network/partnership development.
  • Assumes responsibility with the Chief and Medical Director for the clinical operation of the program (i.e. strategic planning for clinical priorities, utilization management, information management, organizational and clinical redesign).
  • Participates in the selection, maintenance, and evaluation of clinical and administrative information systems.
  • Ensures an efficient and effective program including aspects of planning and management of human resources, capital (equipment), and finance.
  • Develops and manages the program’s operational and capital budgets with the support of the budget manager.
  • Demonstrates strong theoretical and experiential base in the broader human relations issues, and educates managers on these issues.
  • Fosters relationships with our community and external health and social service organizations and other potential partners.
  • Interfaces and shares information (clinical and operational) with all FHT leadership and staff.
  • Writes, develops, and implements strategic documents and plans for area of responsibility, and evaluates/communicates the outcomes of strategic directions.
  • A successful track record of six (6) or more years at progressively more senior management level positions in health or public administration.
  • A graduate degree in a health, administration or business is required.
  • Experience as a clinician in nursing or another health related discipline is required
  • Specific knowledge and experience in primary care is required.
  • Demonstrated commitment to the vision, goals, mission and values of the Hospital.
  • Knowledge, understanding and commitment to programmatic management concepts and other alternative shared governance models.
  • Proven success in providing inspirational leadership in a multi-disciplinary team environment.
  • Demonstrated ability to establish good working relationships with physicians, community partners, academic partners, and other program or service providers.
  • Proven track record of initiating and leading significant change initiatives; strong ability to engage an array of stakeholders, build partnership, negotiate acceptable solutions and build consensus, negotiate and/or resolve conflict, communicate outcomes in a practical manner
  • Strong analytic and conceptual skills as demonstrated by the ability to develop strategies and tactics which contribute to the achievement of broad programmatic and corporate goals.
  • A demonstrated commitment to professional and staff development and to the enhancement of academic excellence.
  • Ability to manage effectively in a dynamic operational environment. Able to organize self and others in order to manage competing priorities and balance multiple, disparate tasks.
  • Computer literacy. Knowledgeable about new clinical technologies and information management systems.
  • Innovative, creative, goal-oriented, and committed to customer service.
Interested and qualified candidates can click on this link that will take them to St. Michael’s Career site. Find the position Program Director, Family Health Team and go through the process to apply.