Medical Receptionist - North York FHT (North York)

Position: Medical Receptionist POSITION SUMMARY Reporting to the Clinical Manager, the Medical Receptionist is responsible for providing reception, clerical and administrative support to the North York Family Health Team. The Medical Receptionist ensures that all patients, visitors and callers receive appropriate service and assistance. They ensure that allied health providers and consulting physicians are appropriately supported. MAIN DUTIES AND RESPONSIBILITIES
  • Greet and direct patients to appropriate medical resources and/or services.
  • Schedule and confirm patient appointments/tests/follow-ups and manage schedules
  • Manage referrals
  • Assist with the coordination and support of NYFHT groups and programs
  • Assist with OHIP billing, and other administrative duties as required
  • Preparing letters and provide other word processing/spreadsheet documentation
  • Maintain and modify electronic medical records
  • Ensure the efficient operation of the office
  • Handle all correspondence, including: telephone, email, fax and mail.
  • Provide administrative support and perform clerical duties.
  • Monitor inventory of medical/office supplies and order as required
  • Participate in meetings as requested.
  • High School Diploma
  • Medical Office Assistant/Administrator Diploma
  • Reception experience in a medical office environment, preferably supporting a consulting physician
  • Experience with OHIP billing submissions
  • Experience with Nightingale and/or Practice Solutions EMR an asset
  • Excellent interpersonal, written and verbal communication skills
  • Patient focused
  • Ability to deal with multiple pressures and conflicting priorities
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
EXERCISES SUPERVISION None required PHYSICAL DEMANDS Regular visual and auditory concentration JOB ENVIRONMENT Medical Office Environment If interested, please apply to the attention of Human Resources by: Email:, or fax: 416-623-7425. Please be advised that all successful candidates are required to provide a satisfactory background verification/criminal reference check. The North York Family Health Team is committed to equity in employment and encourages applications from all qualified candidates who reflect the diversity of our community, including men and women, aboriginal peoples, members of visible minorities and persons with disabilities. We seek to attract and retain individuals who will work together to create and sustain a vibrant, healthy, safe and caring community. While all responses will be appreciated and handled in strictest confidence, only those being considered for interviews will be acknowledged.