Director, Interprofessional Practice and Quality Improvement-SETFHT (Toronto)


Director, Interprofessional Practice and Quality Improvement

Position Profile The Director, Interprofessional Practice and Quality Improvement, plays a vital role in managing the performance of Interprofessional primary care at the South East Toronto Family Health Team (SETFHT). The successful candidate is an experienced health care professional who will take a leadership role in managing our Interprofessional Health Care Providers (IHPs), the planning and implementation of patient programs, as well as guiding and overseeing quality improvement initiatives. Accountability
  • The Director, Interprofessional Practice and Quality Improvement reports to, and is responsible to, the SETFHT Executive Director. All clinical decision making outside the scope of the Director, Interprofessional Practice and Quality Improvement must be done in consultation of the SETFHT Lead Physician and/or physicians of SETFHT.
Decision Making
  • On a regular and continuous basis, exercises clinical judgement and assumes responsibility for decisions, consequences, and results having an impact on people, costs, and/or quality of service within the FHT.
Roles and Responsibilities Job duties include, but are not limited to, the following:
  • Direct and manage a team of IHPs to maximize efficiency and effectiveness of operations in an Interprofessional setting;
  • Promote interprofessional collaboration and support the IHPs in developing a common purpose, shared goals and mutual accountability;
  • Leadership with respect to the planning, implementation, monitoring and evaluation of patient programs and IHP clinical services;
  • Ensure that patient programs are developed and implemented in alignment with best practice in chronic disease prevention and management and/or health promotion and disease prevention;
  • Guide the development and execution of quality improvement initiatives and performance indicators, as well as monitoring of the Annual Quality Improvement Plan that is submitted to Health Quality Ontario;
  • Co-Lead the Continuous Quality Improvement Committee that meets monthly and guide the development and execution of continuous improvement initiatives aimed at sustaining improvement of healthcare systems;
  • Establish best practices for project/change management initiatives through the application of various qualitative and quantitative measures;
  • Promote the development and implementation of standardized research and project management tools, processes and methodologies;
  • Work with all health disciplines at SETFHT to build and sustain a culture of continuous quality improvement and performance evaluation;
  • Provide education and information regarding projects to individuals, groups, organizations and the community;
  • Identify, connect and engage with potential stakeholders within the community as required;
  • Collaborate with stakeholders and facilitate team activities as changes are implemented; and
  • Participate in the evaluation of assigned projects.
  • Degree in nursing or other health related discipline; Master’s degree preferred.
  • Project management training or certification preferred.
  • Experience in managing and coaching teams.
  • Experience leading and facilitating effective team planning.
  • Demonstrated working experience in project leadership, program development, implementation, management, and evaluation.
  • Demonstrated experience in quality improvement initiatives with a sound understanding of health care data and metrics.
  • Good knowledge and understanding of primary health care and chronic disease prevention and management, preferably in a community-based setting.
  • Solid understanding of multidisciplinary, interdisciplinary and Interprofessional approaches.
  • Ability to work co-operatively as member of the FHT.
Skills, Knowledge Requirement
  • Excellent people management and interpersonal skills;
  • Strong communication skills both oral and written;
  • Strong problem solving and organizational skills;
  • High degree of accuracy and attention to detail;
  • Ability to prioritize, manage time effectively and be flexible in a very active work environment;
  • Exercises good judgment;
  • High degree of professionalism, ethics and confidentiality;
  • Competence with Microsoft Office suite of software; and
  • Experience with clinical management system (CMS), preferably Practice Solutions’ Suite.
Compensation is based on experience and also includes enrolment into SETFHT’s benefits plan and HOOPP (Healthcare of Ontario Pension Plan). Please note, this position has the flexibility to be a three, four or five day a week, permanent position. Thank you for your interest in the South East Toronto Family Health Team.  Only those candidates selected will be contacted for an interview. No telephone or email inquiries, please. SETFHT supports Employment Equity initiatives and encourages individuals from diverse backgrounds to apply for this position. Applicants should quote Job: Director, Interprofessional Practice and Quality Improvement Contact by: e-mail only Job Contact Information Human Resources South East Toronto Family Health Team e-mail: Please forward cover letter and resume by September 9, 2014.