Director, Finance and Operations - North York Family Health Team (North York)

Organization Name
North York Family Health Team (North York)
Director, Finance and Operations
FTE Type
1.0 Permanent, Full-time

240 Duncan Mill Rd
North York ON M3B 3S6

Closing date

Job Description:

North York Family Health Team (NYFHT) provides accessible, person-focused, and family-centered primary health care through an interdisciplinary team committed to transforming health knowledge into best practices. We are committed to maintaining a culture of mutual respect, accountability, confidentiality, and collaboration. Working alongside the Department of Family & Community Medicine at North York General Hospital and the University of Toronto, we provide integrated, team-based primary care to over 95,000 individuals, and as a member of the North York Toronto Health Partners (NYTHP Ontario Health Team), are committed to improving the health and wellness of our community.

This role will lead the corporate services functions of the organization to support the operational delivery of our core programs and services. Functional areas will include: Finance, HR, IT and Data, Facilities, Compliance, Privacy. Reporting to the Chief Executive Officer, the Director will work as part of the leadership team to develop and support program operations, team members, and act as a liaison with third-party service providers to ensure the delivery of high-quality patient care. 

The North York Family Health Team’s goal is to establish a community that is inclusive of all persons and treats everyone in an equitable manner. We are committed to equity and diversity in employment and encourage applications from all qualified candidates who reflect the diversity of our community. We seek to attract and retain individuals who will work together to create and sustain a vibrant, healthy, safe, and caring community. 


As the organization’s point person and lead on Finance you will:

  • Ensure the organization utilizes ethical accounting practices and standards
  • Implement financial activities including accounts payable, accounts receivable, general accounting, payroll, group benefits, financial planning, and reporting
  • Investigate variances in budget, reporting, internal controls and general accounting; deploy measures to resolve variances
  • Lead all aspects of the audit function in the organization and develop auditing techniques to meet changing needs
  • Work with the leadership team to lead the annual budgeting and operating plan process and regularly monitor financial performance to identify and implements improvements and adjustments
  • Work with the CEO to regularly report to the Board Finance & Audit Committee
  • Work with the leadership team to complete required Ministry of Health reporting 
  • Ensure completion of required Canada Revenue Agency reporting i.e. HST/GST Return, EHT Return, Charitable Tax Return
  • Ensure that all employees comply with organizational financial policies, procedures and ethical standards
  • Develop and maintain accounting files and records

As the organization’s point person and lead on support services you will:

  • Liaise with third-party and consulting information technology service providers, to ensure service standards are met and services are aligned with organizational needs
  • Work with the leadership and clinical teams to advance the organization’s use of digital tools
  • Ensure the organization’s electronic medical record meets care purposes and manage vendor relations
  • Manage relationships with vendors for purchases and contracted services
  • Ensure the physical spaces required for organizational operations are appropriate and managed well
  • Monitor applicable legislation, regulations, policies, procedures and operations to ensure compliance; Update policies as needed
  • Ensure the organization’s privacy policies are up to date and practices are implemented to meet leading practices
  • Maintain and/or develop relationships with external networks, related professional organizations, and other related service providers to support organizational goals
  • Perform other related duties as assigned by the CEO


  • Minimum 7 years of related work experience in a not-for-profit, healthcare or health regulatory environment preferred
  • Degree in Accounting, Finance, Business Management or equivalent, preference given to those with Masters degrees
  • Preference for those with a professional accounting designation
  • Demonstrated knowledge of accepted accounting rules, practices, tax laws, and reporting requirements
  • Advanced proficiency with accounting software, spreadsheet programs and applications
  • Valid driver’s license, proof of liability insurance, and own vehicle required


  • Excellent analytical and financial reporting skills
  • Excellent written and oral communication skills
  • Able to independently make decisions aligned with organizational values and established principles
  • Able to handle a variety of concurrent assignments 
  • Comfortable with change 
  • Excellent interpersonal and conflict resolution skills
  • Demonstrated leadership skills, critical thinking and is proactive in their work
  • Exceptional organizational and time management skills 
  • See value and able to work effectively as a collaborative team member

North York Family Health Team is a participating employer of the Healthcare of Ontario Pension Plan (HOOPP). We also offer an attractive and rewarding work environment. 

How to Apply

If interested, please apply at the attention of Human Resources, by email at