Measurement and Quality Improvement

Supports Available for Management of Chronic Pain and Addictions

HQO is convening a large set of partner organizations, including AFHTO, to compile a coordinated program of supports to help clinicians manage their patients’ pain, including appropriate use of opioids. An overview of the “partnered supports” process can be found here. On March 8th, 2018, HQO presented a webinar outlining these supports; the slide deck from that webinar is available here.

More detail on some of these resources are presented below. This list is presented as a menu, from which primary care providers can choose based on what’s right for their patients and their team.

To help you identify the patients who would benefit from this kind of care, consider using a QIDSS-developed EMR query to create a list of patients who use opioids.

  • Collaborative Mentoring Networks for Addictions and Pain (OCFP)

The Ontario College of Family Physicians (OCFP) Collaborative Mentoring Networks now include Medical Mentoring for Addictions and Pain (MMAP). This program supports physicians with relevant expertise to mentor family physicians interested in chronic pain and addictions. The Collaborative Mentoring Networks are certified under Mainpro+.

  • Management of Chronic Non-Cancer Pain (CNCP) Tool and Opioid Manager (Centre for Effective Practice)

Through a multidisciplinary and multidimensional approach, the Centre for Effective Practice (CEP) has designed a Management of Chronic Non-Cancer Pain (CNCP) Tool. This tool will assist family physicians and primary care nurse practitioners develop and implement a management plan for adult patients living with pain.

Developed under the clinical leadership of Dr. Arun Radhakrishnan, Dr. Jose Silveira, and Dr. Andrea Furlan, the updated Opioid Manager (2017) is designed to support health care providers prescribe and manage opioids for patients with CNCP. As an update of the original Opioid Manager (2011), the new Opioid Manager includes feedback from end users and recommendations from the 2017 Canadian Guideline for Opioids for Chronic Non-Cancer Pain.

In addition to the Management of CNCP Tool and the Opioid Manager, the CEP will be offering an academic detailing service to primary care providers, beginning in Winter 2018. Watch this space for more information.

  • EMR Support for Opioid Use Management (OntarioMD)

Through their EMR Practice Enhancement Program (EPEP), OntarioMD provides customized, CME-accredited support, including access to Peer Leaders, for physicians who wish to optimize their EMR use –  including using the EMR for safer opioid prescribing. OntarioMD is working closely with AFHTO and EMR vendors to develop more EMR tools to help with management of opioid use, including development of an EMR dashboard. Watch this space and our weekly newsletter for updates.

  • EMR Tool for CNCP (eHealth Centre of Excellence)

The eHealth Centre of Excellence has developed an EMR tool in partnership with the Centre for Effective Practice (CEP), which incorporates the Management of Chronic Non-Cancer Pain (CNCP) Tool (see above). It is currently available for TELUS PS Suite, and an OSCAR EMR version is in development. The tool is divided into the following sections: Baseline Assessment, Ongoing Assessment, Non-Pharmacological Therapy, Non-Opioid Medications, Opioid Medications and Intervention Management and Referral. This approach allows clinicians to conduct a complete assessment and provide a tailored management plan that incorporates the patient’s goals, while adhering to current best practices in providing improved CNCP management overall.

  • Opioid prescribing profiles (Health Quality Ontario)

The most recent iteration of the MyPractice report gives information to individual physicians about their opioid prescribing patterns.

  • ECHO Ontario Chronic Pain & Opioids

To learn more about ECHO (Extensions for Healthcare Outcomes) you can check out their webinar presented to AFHTO members on January 30th, 2018.

  • Wisdom from the field: Leadership of AFHTO members

Chronic Pain and Addictions Management in a Family Health Team (Marathon FHT)

The Marathon Family Health Team has had a Chronic Pain & Addictions program since 2014, with two streams tailored to different degrees of risk. As a part of these programs, patients being prescribed opioids sign a contract with their prescribing practitioner and agree to urine drug screens (UDS). Documents for these programs, including the patient information handout, contracts, and UDS protocol are available to AFHTO members here.

Pain Management With Less (or no) Medication (Belleville NPLC)

AFHTO teams have demonstrated that there are ways to manage pain without the use of opioids or other medications. Belleville NPLC, an AFHTO-member team, collaborated with musculoskeletal experts to participate in a low back pain management project. Although it started as a pilot, they have expanded the project by collaborating with local partners. Patients report that they rely less on medications, including opioids, to help manage their back pain. Belleville NPLC won a 2017 Bright Lights award for their implementation and expansion of this program. You may wish to consider adopting a similar program in your team and reaching out to your peers at the Belleville NPLC to learn more about what they did and what they have learned from it.

Manage My Pain App (Iroquois Falls FHT, in partnership with Toronto General Hospital, Toronto General Hospital, and others)

Iroquois Falls FHT, along with several hospitals and clinics, is deploying the Ontario-made Managing My Pain App as part of a 24-month project funded through the Health Technologies Fund. The app will allow chronic pain patients with conditions like fibromyalgia, back pain, or migraines record how they are feeling from home, so their physicians can remotely monitor the progress of their patients’ pain, function, and medication use outside the clinic and in-between visits.