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Primer on Governance and Leadership of Quality Improvement: Key messages for Boards

Thu, January 24, 2019 Webinar 10:00 AM - 11:30 AM
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Thu, Jan 24, 2019 10:00 AM – 11:30 AM EST

This webinar is intended for Senior Leaders and Board members working and volunteering in community mental health and addiction organizations across Ontario. The intent of this webinar is to provide an overview of the roles of senior leaders and boards in working towards a culture of quality within their programs, services and supports. Objectives of this webinar: – To increase awareness of accountability expectations for boards related to quality improvement; – To develop a shared understanding of the Board and Senior Leadership roles in establishing the link between the agency’s strategic direction and quality improvement; – To explore the key drivers for effective governance and leadership for quality improvement including: creating a culture of quality improvement, understanding data sources and asking questions to understand quality; – To reflect on where you are on the quality journey relative to leading governance and leadership practices and to consider next steps for your agency.