Conference Schedule – Sessions to be certified

Sessions to be certified

To see non-certified sessions, please visit this page.

Pre-Conference Day: Tuesday, October 23, 2018

Time Program Component
5:00 PM – 8:00 PM Members’ Program
Governing Through Healthcare Transformation: Leading Practices in Effective Governance and Collaborative Governance


Day 1: Wednesday, October 24, 2018

Time Program Component
8:00 AM –
10:00 AM
Registration and Breakfast
10:00 AM –
12:00 noon
Members’ Programs
10:00 am -12:00 noon Session for Leadership Triad
12:00 noon –
2:00 PM
 Lunch Buffet
2:30 PM –
4:15 PM
Concurrent Sessions
2:30 pm – 3:15 pm Concurrent Session A
3:30 pm – 4:15 pm Concurrent Session B
4:30 PM –
6:00 PM
Get More From Your EMR Sessions & Expanding Care in the Community


Day 2: Thursday, October 25, 2018

Time Program Component
7:30 AM –
9:30 AM
Registration and Breakfast
8:45 AM –
10:30 AM
Concurrent Sessions
8:45 am – 9:30 am Concurrent Session C
9:45 am – 10:30 am Concurrent Session D
11:00 AM –
12:45 PM
Concurrent Sessions
11:00 am -11:45 am Concurrent Session E
12:00 pm – 12:45 pm Concurrent Session F
12:45 PM –
2:30 PM
Lunch Buffet & Closing Plenary
“Transforming Relationships for High Performance – The Power of Relational Coordination”
– Jody Hoffer Gittell, Professor of Management, Brandeis University
Executive Director, Founder, Relational Coordination Research CollaborativePrimary care is an essential element of successful systems of care. Yet when people build systems of care, they often neglect primary care. Regional planners say they have not been able to engage primary care, while primary care providers are disillusioned about being part of the solution when their work appears to be undervalued.

In the closing plenary Dr. Gittell will share evidence regarding the power of relational coordination – coordinating work through relationships of shared goals, shared knowledge and mutual respect – for addressing these challenges from the systems level to the front line of care.

Relational coordination among key stakeholders has been demonstrated to support healthcare quality, safety, efficiency, learning and innnovation, while enhancing the engagement of both patients and care providers. Moreover, common sense interventions have been shown to strengthen relational coordination. Dr. Gittell will share the research evidence thus far, then introduce participants to two activities they can use with other stakeholders to diagnose and strengthen relational coordination where it is most urgently needed.