Theme 1. Effective leadership and governance for system transformation
In this session, participants will learn about the journey embarked on by the Garden City and Niagara on the Lake Family Health Teams as they underwent a voluntary merger to form the Niagara North Family Health Team. Lessons learned, planning and implementation of this merger will be discussed.
On April 1, 2017 the NOTL and Garden City Family Health Teams joined to form the Niagara North Family Health Team. This merger involved a change in name, dissolving a family health team, changes in governance structures, resource allocation, human resources management as well as many process changes. In this session, we will present on not only the process that brought us to the decision to merge, but also on the development of the implementation and communication plan for the project. We will share the legal, financial and communication challenges that we encountered in order to prepare other family health teams considering this type of merger. In addition, human resources issues will be presented with their associated resolution. We will present on the past and current organizational structures and well as the changes in governance. The Patient’s First legislation challenges us to think about how we can integrate and enhance our services to patients. The overall goals of our merger were to facilitate change, increase access to programs and services and to provide a platform for enhanced integration into our communities.
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