Theme 2. Planning programs for equitable access to care
Are we all tolerated equally? Many health care leaders across Canada are asking this critical question in their efforts to improve the quality of health services for all clients. We all know that attitudes like tolerance, appreciation, and repulsion are connected to particular behaviours. This connection is the foundation for understanding how and why cultural competency is needed for transformation in health care today. The workshop will explore the connection between attitudes and behaviours through a variety of engaging and thought-provoking activities and exercises. Participants will have the opportunity to explore models of Indigenous cultural competency, stereotyping, and the Indigenous-specific colonial narratives that inform dominant attitudes in Canada. They will be able to reflect on their own attitudes and beliefs through an individual activity, and then apply this knowledge and insight to specific scenarios. The scenarios will deal with health care situations that are relevant to the participants’ experiences. This part of the workshop is often full of “a-ah” moments for the whole group! Participants will come away with a deeper understanding of the connection between attitudes and behaviours and a greater appreciation for the ways that this can play out differently in relationships with Indigenous clientele. “Getting to the Roots of Tolerance” provides participants with a unique experience to step out of the everyday and look at the roots of the issues that impact their work, the efficacy of health care, and clients’ quality of care.
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