Concurrent Sessions

EF6 – Comment allez-vous ? Learn about the needs of the francophone community through an innovative and interactive consultation process – Health care providers having fun with actors!

Theme 6. The future of the regional approach to healthcare

  • Date: Session Cancelled
  • Concurrent Session E
  • Time: 
  • Room:
  • Style: Workshop (session is structure for interaction and/or hands-on learning opportunities)
  • Focus: Practical (e.g. Presentation on how to implement programs and/or practices in the team environment)
  • Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.), Representatives of stakeholder/partner organizations

Learning Objectives

Sharing lessons learned in the overview of the formation of the Francophone Community of Practice in the Mississaugua Halton LHIN. How to foster thriving collaborative relationships with the local francophone planning entity (Reflet Salveo). How to conduct a consultation process with the local francophone community based on the experience in the Mississauga Halton and Central West LHIN, including the use of actors to create visual and visceral learning about the minority official language experience in Ontario.

Opportunity to participate in a re-creation of the interactive planning and reflection process to apply back in your community with various diverse communities.


In the GTA the needs of the francophone community are difficult to quantify due to the small and extremely diverse proportion of the population who identify as francophone. This session will describe the regional planning approach at the LHIN and francophone planning entity level and the FHTs role. Walking through the process of establishing a community of practice to function in English but engage the minority language population services providers will be described and some of the resulting successful projects and services that have been achieved will be described as well as lessons learned through the process.  Through the use of dramatic vignettes performed by a pair of actors, the audience will participate in the same process the francophone community experienced to develop a rich response to common minority population experiences. The community engagement model is simple but very effective and easily translatable to other types of minority communities’ consultation. It also provides a fun tool for participants to take back to their home community.


  • Rosslyn Bentley, Executive Director, Credit Valley FHT
  • Elizabeth Molinaro, Lead, French Language Services, Mississauga Halton LHIN
  • Christiane Fontaine, Health Promoter – francophone, East Mississauga CHC
  • Florian Francois, Actor, self employed


  • Gilles Machildon, Executive Director, Reflet Salveo
  • Housseyn Belaiouer, Planning and Community Engagement Officer Reflet Salvéo
  • Tanzina Islam, Manager, Health Promotion & Community Relations, East Mississauga Community Health Centre
  • Charis Romilly Turner, Director, East Mississauga Community Health Centre