Concurrent Sessions

E7 A Patient’s Journey Through Homelessness and Healthcare

Theme 7. Clinical innovations to address equity

Presentation Details

  • Date: 10/18/2016
  • Concurrent Session E
  • Time: 10:45am – 11:30am
  • Room: Pier 5
  • Style: Presentation (information provided to audience, with opportunity for audience to ask question)
  • Focus: Practical (e.g. Presentation on how to implement programs and/or practices in the team environment)
  • Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.), Clinical providers, Administrative staff, Representatives of stakeholder/partner organizations

Learning Objectives

Learn about the philosophy of care behind the Couchiching Community Health Link, the variables leading to successful system navigation, and the examples of how generative relationships came together to support a patient through a significant challenge affecting their life.

Summary/Abstract

This presentation will provide an overview of the philosophy of care employed by the Couchiching Community Health Link, identify the variables leading to the success of clinical system navigation, and, through using the patient’s journey, describe how formative relationships allowed for a significant improvement in their life. This presentation will allow participants to follow a patient through their healthcare journey and hear how clinical system navigation supported them, as well as hear patient feedback and recommendations for the future of health care and Health Links.

Presenters

  • Sandy Dupuis, Clinical System Navigator, Couchiching Family Health Team
  • Stephanie Kersta, Project Manager, Couchiching Family Health Team
  • Patient Video Appearance

Authors & Contributors

  • Sandy Dupuis, Clinical System Navigator, Couchiching Community Health Link
  • Stephanie Kersta, Project Manager, Couchiching Community Health Link