Concurrent Sessions

D2 Beyond the Roster: Opening Your Doors to the Community

Theme 2. Optimizing access to interprofessional teams

Presentation Details

  • Date: 10/18/2016
  • Concurrent Session D
  • Time: 9:30am – 10:15am
  • Room: Metropolitan Ballroom West
  • Style: Presentation (information provided to audience, with opportunity for audience to ask question)
  • Focus: Practical (e.g. Presentation on how to implement programs and/or practices in the team environment)
  • Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.), Clinical providers, Administrative staff, Representatives of stakeholder/partner organizations

Learning Objectives

  1. To learn strategies to successfully expand FHT services beyond the roster while adhering to shared care model
  2. To learn about potential challenges and how to plan for them when expanding FHT services
  3. To learn about the benefits of expanding services to the community based on a case study in real time


As primary care teams are being encouraged to expand their focus beyond rostered patients to the community, for the past 5 years, the East GTA Family Health Team has been strategically reaching out and partnering with the broader community towards equitable care. As a result of our efforts, 60 % of our referrals come from outside sources.  Our presentation will discuss the challenges and benefits of expanding services while balancing the needs of rostered patients and FHT resources.  Based on our experience, we will provide first hand insight into simple yet effective strategies for expanding programs and access to our interdisciplinary team that can be practically applied to other Family Health Teams.


  • Chantal Simms, MSW/RSW, East GTA FHT
  • Anusha Sivalogarajah, RN, East GTA FHT

Authors & Contributors

  • Patricia Lazarakis, OT East GTA FHT
  • Sudin Ray, ED East GTA FHT