Concurrent Sessions

CD1 Demonstrating Resilience and Leadership Through Times of Change: Tools for Physician Leaders

Theme 1. Effective leadership and governance for system transformation

Presentation Details

  • Date: Thursday, October 26, 2017
  • Concurrent Session C & D
  • Time: 8:30am-10:15am
  • Room:
  • Style:
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Learning Objectives

  1. Clinical leaders will explore, test and work on communication and team leadership skills that will increase their effectiveness in enabling a team to work well together
  2. Participants will gain a better understanding of themselves as a leader and increase their confidence in dealing with challenging situations
  3. Participants will come away with ideas that can be used in their own organizations including tools to enhance their own leadership growth

Amidst the numerous changes facing clinical leaders, including sub-region development, shifting relationships with LHINs and new FHT contracts, the biggest challenge may be in leading change and enabling a diverse team to work together.  This workshop will focus primarily on two related skill sets: coaching and leading teams. Clinical leaders will learn about the purpose and value of the coaching conversation but also when a non-coachable situation affects progress. Best practices for inspiring teams as well as troubleshooting when teams become dysfunctional will also be addressed.
The overall goal of this workshop is to increase the confidence level of clinical leads and provide tools to take away and scenarios to practice.  This workshop may include pre-workshop reading and/or assessments.



  • Colleen Grady, Assistant Professor, Family Medicine, Centre for Studies in Primary Care
    • Colleen Grady is a researcher with a special interest in physician leadership development and complexity science. She brings to her work several years of leadership experience in healthcare, social services and local government and has supported organizations both large and small in how they encourage and cultivate the talent within.  Her current research focuses on medical education, clinical leadership related to health system transformation and complexity leadership. She has had the privilege of working with physicians in both acute care and primary care, including as Executive Director of a Family Health Team.  Colleen currently holds the position of Research Manager with the Centre for Studies in Primary Care, Department of Family Medicine, at Queen’s University in Kingston, Ontario.