Concurrent Sessions

C6-b The Benefits and Challenges of Implementing a National Mental Health Workplace Standard in a FHT

Theme 6. Leadership and governance in a changing environment

Presentation Details

  • Date: 10/17/2016
  • Concurrent Session C
  • Time: 4:30pm – 5:15pm
  • Room: Marine
  • Style: Presentation (information provided to audience, with opportunity for audience to ask question)
  • Focus: Balance between both (e.g. Presentation of a best-practice guideline that combines research evidence, policy issues and practical steps for implementation)
  • Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.), Clinical providers, Administrative staff, Representatives of stakeholder/partner organizations

Learning Objectives

  • Gain an understanding of the first National Workplace Psychological Health and Safety Standard
  • Learn about the policies, activities and initiatives that were completed by the Garden City FHT in order to implement the standard
  • Understand the challenges that were associated with the implementation the Standard
  • Learn about how perceived staff wellness was affected by the implementation of the Standard (pre-post survey)


Internal and external (Mental Health Commission of Canada) surveys suggested the following areas for improvement in staff wellness: recognition/praise for good work, identifying and reporting work and environmental stress, being treated with fairness and respect, culture of team work, morale and support for staff growth and development. Only 40% of staff felt that the organization told them about psychological health and safety initiatives and programs. In response, an inter-disciplinary committee developed a one year wellness campaign aimed at addressing staff wellness while at the same time implementing the Standard. The campaign included a wide range of communication, policy and social activities aimed at increasing awareness. Post implementation data will be available in October.


  • Yvonne VanLankveld, Mental Health Nurse, Garden City Family Health Team
  • Mary Keith, Executive Director, Garden City Family Health Team
  • Debbie Good, Social Worker, Garden City Family Health Team

Authors & Contributors

  • Val Bayley, Family Physician, Garden City Family Health Team
  • Candice Buetow, Family Physician Garden City Family Health Team
  • Susan Farrar, Administrative Lead FHN, Garden City Family Health Team
  • Holly Gualtieri, Administrative Assistant Garden City Family Health Team
  • Lyndsay Duncan, Administrative Assistant, Garden City Family Health Team