Concurrent Sessions

C5 – “Failure is the Best Teacher”: Lessons Learned from our FHTs’ Greatest Misses

Theme 5. Why hasn’t this expanded: scalable pilot programs

Presentation Details

  • Date: Thursday October 25, 2018
  • Concurrent Session C
  • Time: 8:45-9:30am
  • Room: Pier 4
  • Style: Presentation (information provided to audience, with opportunity for audience to ask question)
  • Focus: Practical (e.g. Presentation on how to implement programs and/or practices in the team environment)
  • Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.), Clinical providers, Representatives of stakeholder/partner organizations

Learning Objectives

Participants will learn from our FHTs’ “mistakes”. Participants will learn from stand out examples how our FHTs’ pre-op clinic, falls prevention programs and med rec encountered logistical difficulties; not proceeding as originally planned. Most importantly, participants will learn about the consultation and policy process, course corrections and data-based solutions undertaken to make improvements, re-direct resources, and/or re-launch to ensure enhanced patient outcomes.

Also, importantly, in addition to learning best/worst practices in specific health program areas, participants will gain the skills, confidence and knowledge-of-approach to discuss, share and learn from “mistakes” in positive, constructive ways.


“Ever tried? Ever failed? No matter. Try again. Fail again. Fail better.” – Samuel Beckett
“You build on failure!” – Johnny Cash

Looking for something new? Feel that conference presentations focus a bit too much on success when failure is supposed to be our best teacher? Want to learn from some “worst practices”? If so, this presentation is for you! With refreshing candour and bold truth-telling, come and here not about our family health teams “greatest hits” but rather our greatest misses. Come hear about good-sounding ideas that the data has nixed; programs initiatives that have had little-to-no uptake; and health care interventions that simply haven’t worked. Confident in our FHTs’ successful work and excellent results for patients, we will help your FHT learn from our mistakes in a safe environment of trust and non-judgment.   Most importantly, participants will learn approaches and interventions to possibly avoid and/or how to maximize effectiveness building on the past work and lessons of others. Valuable course corrections, re-vamped successful alternatives, and concrete ideas to prevent failure, duplication and non-engagement will also be shared.  We look forward to the discussion period. As they told us in public school, “we don’t learn by writing the test, we learn by taking it up.”


  • Marina Hodson, Executive Director, Kawartha North Family Health Team
  • Laurel Savoy, Executive Director, Northumberland Family Health Team
  • Mike Perry, Executive Director, City of Kawartha Lakes Family Health Team