Concurrent Sessions

C4 Because you care: Using your EMR data to save lives

Theme 4. Measuring performance to foster improvement in comprehensive care

Presentation Details

  • Date: 10/17/2016
  • Concurrent Session C
  • Time: 4:30pm – 5:15pm
  • Room: Metropolitan Ballroom Centre
  • Style: Presentation (information provided to audience, with opportunity for audience to ask question)
  • Focus: Practical (e.g. Presentation on how to implement programs and/or practices in the team environment)
  • Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.), Clinical providers, Administrative staff

Learning Objectives

  1. Describe what difference EMR data quality makes to patients: it saves lives
  2. Describe the ideal focus for improving EMR data quality: something that matters to you!
  3. Describe the ideal person to start improving EMR data quality: you, whoever you are!
  4. Describe the team characteristics needed to improve EMR data quality: any team, any time, any where”


There is more in our EMRs than you might think!  We have each found key issues for our patient populations that relate directly to patient safety and health.  We worked to resolve them by strengthening our EMR data and processes.  We will be sharing our learnings about how we are protecting patient health through data clean up.  One important learning is that you can start with whatever matters most to you – and anyone can do it! You just need to look at your situation and your data with a critical eye. Another learning is that paying attention to the details matters. Having the right data in the right place at the right time in the right way can save lives! Conversely not having it causes risk to our patients.

The data in our EMRs has incredible implications for individual patients as well as population health. We found out that it is not as hard as we might have thought to make a difference. Join us to hear how we are making patient’s lives better by improving data quality.

Specifically, we will tell you about how participation in D2D 3.0 EMR data quality measure for preventative care helped us to identify and correct a serious issue in our colorectal cancer screening data.  We will also tell you about how the use of clinical and demographic data captured in EMR enhanced the rate of diabetes-related complication screening and immunization uptake in our Chinese and South Asian patient population.


  • Denis Tsang, Registered Dietitian, Carefirst Family Health Team
  • Anna Gibson-Olajos, Executive Director, Powassan & Area Family Health Team
  • Amy Choy, Registered Nurse, Carefirst Family Health Team
  • Meghan Peters, Quality Improvement Decision Support Specialist, City of Lakes Family Health Team

Authors & Contributors

  • Myrtle Robichaud
  • Anuradha Srinivasan
  • Jennifer Mulligan, Administration, Powassan & Area FHT
  • Kerri Smith, Clinical Assistant, Powassan & Area FHT