Theme 1. Effective leadership and governance for system transformation
Style: Presentation (information provided to audience, with opportunity for audience to ask question)
Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.), Clinical providers, Administrative staff, Representatives of stakeholder/partner organizations
This session will address the evolution of privacy and cyber risk in the health sector, including new trends, the emergence of new privacy torts and class action law suits. In this context, it will examine the unique structure of family health teams, the importance of defining roles and responsibilities under the Personal Health Information Protection Act, 2004, including as it relates to the sharing of personal health information, and the obligations of senior leadership and the board of directors for the protection of personal health information and information governance. The presenters will explore the implications of privacy and cyber breaches and strategies to manage this risk, including enterprise risk management. The presenters will explore strategies for addressing, mitigating, avoiding through the development of information governance frameworks or transferring this risk, including through the use of cyber insurance or other tools.
Style: Panel Discussion (in addition to providing information, panelists interact with one another to explore/debate a topic)
Target Audience: Leadership (ED, clinical lead, board chair, board member, etc.), Clinical providers, Administrative staff
We envision having a panel discussion/presentation that will provide an overview on how a privacy breach was discovered and then how it was managed. Our response and support to the practice team who discovered the breach. How we dealt with reporting the breach, dealing with the privacy commissioner, EMR vendor, those who were involved with the breach, managing the media and managing the communication about this across our organization. We gained valuable lessons learned and although this was a very difficult situation, those involved felt supported through the process and we are stronger for having gone through this. We feel our lesson’s learned would be of value to other FHTs and healthcare providers. Each panel member had a role to play in the process and they will share their experience. We will provide a short presentation/overview of how the breach was discovered, how we managed the process and our lessons learned. We will then open it up to the audience to ask questions and have an interactive dialogue with attendees.
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